首页英语阅读阅读排行网站地图

在办公事务中,怎样回答没有把握的事情?

2009-03-22 生活英语 来源:互联网 作者:

在办公事务中,若有客户向你咨询一件你没有把握的事情,你该如何回答呢?我们看看下面这位是怎么回答的吧!

A: Good morning. Can I help you?

B: Good morning. Is this Modern Office Ltd.?

A: Yes it is.

B: I'm Mike & C. Ltd. I want to know if our order is in shipment.

A: I'm afraid I'm not sure on that. Is there a number where you can be reached?

B: Yes, 852-3432. How soon can you get back to me?

A: I should be able to get this information for you by this afternoon. I'll call you as soon as I know.

B: All right. Please leave a message with my secretary if I'm not in.

┨网页设计特效库┠ http://www。z┗co⊙l。com/网页特效/