国务院关于进一步加强产品质量工作若干问题的决定 Decision of the State Council Concerning Several Issues on Further Strengthe

(Issued by Document Guofa No. 24 [1999]of the State Council on December 25, 1999)
颁布日期：19991205 　实施日期：19991205 　颁布单位：国务院

　　In order to implement conscientiously the spirit of the Party's Fifteenth National Congress and the Decision of the Chinese Communist Party Central Committee Concerning Several Vital Problems on State-owned Enterprise Reform and Development adopted by the Fourth Plenary Session of the Fifteenth Central Committee, enforce fully the Law of the People's Republic of China on Product Quality and the Guidelines on Quality Enhancement (the year 1996 - 2010), improve the general level of product quality of our country, and promote the national economy's continuous, rapid and healthy development, this Decision concerning several issues on further strengthening product quality work is hereby made as follows:

　　I. Fully Understanding the Importance of Strengthening Product Quality Work

　　1.Strengthening product quality work is of vital significance to the prosperity of our economy. At present, our economy has come to a new stage of development, that is, for main commodities, the market has changed from favoring the seller to favoring the buyer, we are facing a critical period of economic structure adjustment, and the quality work is just the main fighting direction. Improving product quality is not only the key to meet market demand, increase exportation and enhance the quality and result of economic operation, but also the inevitable requirement for realizing the cross-century grand targets and strengthening the integrated viability of our country and the international competitiveness. No quality no profits. Letting forgery, falsehood and poor quality alone dooms no hope of the country. Since the reform and opening up to the outside world, especially in recent years, the quality management work in our country has been strengthened, the general quality of product has improved substantially, and the quality of partial products has reached or approached to the international advanced level. However, the present condition of our product quality, compared with the demand of economy development and the international advanced level, remains lagging far behind. Many products are lower in grade, quality or sample certified rate, feint or poor commodities are seen even after continuous suppression, the condition of hardness for high quality products to succeed and non-washout of poor quality products is considerably common, and grave quality accidents occur from time to time, affecting the healthy development of economy and the improvement of the people's quality of life. All regions, departments and enterprises shall proceed from the overall situation of reform and development, recognize fully the importance and urgency of strengthening quality work, enhance their senses of mission and responsibility in well doing quality work and improving product quality, establish firmly the notion of "quality first" and "success by quality", grab the vantage opportunity of present international and domestic economic structure adjustment and industry upgrade, further strengthen product quality work, strike hard illegal or criminal acts of manufacturing and selling feint or poor products (hereinafter referred to as "fake making and selling"), and boost the general level of our product quality up to a new stage.

　　II. Enterprises should be orientated to the market and strengthen quality work

　　2. Orientated by the market and accelerating product innovation and replacement. Enterprises shall face the market, aim to meet the needs of users and consumers, establish a technical innovation system, speed the combination of production, study and research, promote the transformation of scientific and technological achievements into real productivity, by strengthening technical transformation and accelerating technical progress, have a real grasp of a number of key technologies for i

mportant products, develop vigorously a number of new products adapted to the need of the domestic or international market, and enhance comprehensively the product grade and quality level.

　　3. Formulating practical and feasible quality development targets. Large enterprises and enterprise groups shall aim at the world advanced level, adopt actively international standards and foreign advanced standards, create a number of high-quality, high-grade and well-known products, and increase the market share rate. Medium- and small-sized enterprises shall, on the basis of their own characteristics and market demand, formulate quality work targets and measures for improvement, strengthen technical basic work, and increase the market competitiveness of their products.

　　4. Establishing a complete quality control system. The quality of products is the life of an enterprise. The manager (factory director) of an enterprise is the first person responsible for quality work. An enterprise shall establish an effective quality control system covering the full operation of process from product design to after-sale services, execute strictly standards, emphasize metrological inspection, strengthen process discipline, and do well in the quality management over all employees and the full process. Enterprises shall be managed strictly, carry out seriously a quality veto system, accomplish innovation in management, resolve actually the problem that the management systems of some enterprises exist in name only, and ensure that poor products shall not leave the factory.

　　5. Comprehensively popularizing State standards of after-sale service quality. An enterprise shall regard after-sale services as an important vehicle to increase the market competitiveness of its products, standardize the services system, strengthen after-sale service forces, establish and complete service networks, execute faithfully the service commitments made to customers, and achieve standardization of after-sale services.

　　III. Strengthening basic work and promoting the improvement of product quality

　　6. Establishing and completing scientific and advanced product quality standards. It is imperative to trail closely the international standards and foreign advanced standards, and amend our State standards promptly. Industrial enterprises must organize their productions in accordance with standards, and those productions without standards or not conforming to standards are strictly prohibited. All enterprises manufacturing products involving human physical health and the safety of person or property must execute strictly the compulsory State standards. It is imperative to direct enterprises to adopt international standards or foreign advanced standards, and encourage enterprises to formulate enterprise internal control standards that are competitive and higher than the current State standards. The quality level of common industrial products manufactured by using imported equipment or foreign investment shall not be lower than international standards or foreign advanced standards, otherwise, import of such equipment is not permitted and examination and approval of such project is prohibited.

　　7. Strengthening construction of a metrological inspection system. It is imperative to enhance continuously international equal effectiveness of metrological bases and standards, complete metrological inspection means, standardize regular inspection of metrological instruments, and fulfilling the functions of metrology in improving quality, decreasing consumption and increasing profits. It is imperative to give more support to the research in the means and methods of metrological inspection to provide necessary guaranty in metrological inspection for the industrialization of high and new technology.

　　8. Executing complete quality management well. It is imperative to continue engaging in activities of executing complete quality managem

ent, quality improvement and reducing wastes and damages, spread and execute carefully the series of State standards in quality management and quality control, and promote quality authentication work actively. It is imperative to take for reference the scientific quality management methods of foreign enterprises and popularize "zero defect" and reliability management to improve the quality management level of enterprises. We shall continuously generalize and popularize advanced experience in quality management, and reward quality advanced enterprises and individuals.

　　9. Carefully conducting training and education on quality. The competent quality department shall strengthen training of enterprise managers about knowledge in quality management and quality laws and regulations. An enterprise shall strengthen education in quality knowledge among its employees, and conduct labor skill training actively. Educational institutions shall attach great importance to education in the sense of quality among students, and relevant institutions shall set quality management courses, to conduct quality education and training in different levels.

　　10. Enhancing the capacity of enterprises for technical innovation and product replacement and upgrading. All regions and departments shall, aiming at increasing variety, enhancing quality, improving profits and expanding exportation, take effective measures, increase input, reform outdated equipment, complete technical guarantee means, and direct and promote enterprises to adopt new technologies, develop new products and improve the quality levels of existing products. Meanwhile, the process equipment or product that lags in technology, wastes resources, is poor in quality or pollutes heavily must be washed out firmly.

　　IV. Observing rules of market economy and actually strengthening quality supervisi

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