国务院关于印发质量振兴纲要（1996年—2010年）的通知 CIRCULAR OF THE STATE COUNCIL CONCERNING THE ISSUANCE OF THE QUALITY I

and regulations， accept quality complaints and quality arbitration and inspection， mediate in quality-related disputes and safeguard the lawful rights and interests of users， consumers and enterprises.

　　（23） Giv

ing full play to the role of intermediate agencies. Building of such intermediate agencies as those of quality inspection and calculation and measurement testing shall be stepped up and the work of notarial inspection testing， market commodity inspection， insured commodity risk evaluation， as well as procurement acceptance inspection and project and equipment supervision be actively conducted. Agencies of product quality authentication and quality system authentication shall be perfected to provide effective service for enterprises to participate in market competition. Consultancy services agencies shall actively provide standardized consultancy services for the society as to quality policy， control， evaluation and examination， authentication， regulations as well as standards， calculations and measurements and information. All types of social organizations shall play the role of social supervision over quality and chambers of commerce and associations of industries shall exercise self-discipline. Services such as social quality propagation， education and technical consultancy shall be actively undertaken.

　　Governments at all levels shall strengthen control over intermediate agencies and standardize the conduct of intermediate agencies. Intermediate agencies shall pass qualification confirmation in accordance with law， establish self-disciplined operation mechanism according to market rules and undertake corresponding responsibilities in accordance with law.

　　7. Solidification of the Foundation of Enterprises and Enforcement of Strict Internal Quality Control

　　（24） Enterprises should build up scientific quality concept in line with the rules of market economy. The concept of “Quality First” should be firmly built up， sense of competition， sense of risks and sense of legality enhanced. Enterprises should actively look to the market and subject themselves to the supervision of users， society and government； activities such as “transformation of mechanism， enforcement of management， upgrading of built-in functions and increment of efficiency”， “invigoration of the industry through quality” and “invigoration of the enterprise through quality” should be actively unfolded， in an effort to improve quality， reduce cost， increase efficiency and establish an enterprise quality assurance mechanism which is full of vigor and vitality.

　　（25） The principle that operators and managers of enterprises focus on quality shall be adhered to. Directors （managers） of enterprises shall be fully responsible for the work of quality of the enterprises. Directors （managers） shall be responsible for the formulation of enterprise quality control goals， establishment of enterprise quality system and its effective operation.

　　（26） Quality-related work of enterprises shall be integrated with the deepening of reform and enforcement of management. Enterprises shall establish quality responsibility system with clearly-defined powers and responsibilities， perfect quality control rules and control organs， further strengthen quality inspection work and ensure in real earnest that inspection organs and inspection personnel exercise their functions according to product standards and rules and in accordance with law. Product performance and technical design should be constantly improved. Strict quality control shall be enforced in respect of in-coming raw materials， basic components and parts manufactured by other coordinated enterprises. Strict discipline of techniques and strict quality control of the entire production process and out-going products shall be enforced， and post sales service stepped up. The concept of quality cost should be built up and activities to reduce losses resulting from inferior products should be conducted to gain efficiency from quality control. Building construction enterprises should enforce control of the construction sites， perfect quality assurance system， implement the quality responsibili

ty system， adhere to the principle of “triple controls” （namely， self-inspection， mutual inspection and inspection at the time of hand-over） in the construction process to eliminate sub-standard projects and do a good job of guaranteed repair and visits to users upon completion of construction. Service enterprises should enhance their sense of service， improve operational and service conditions and facilities， set up and perfect service quality system and constantly raise service standards.

　　（27） Enterprises should exert their efforts to strengthen the technical foundation and strictly abide by the compulsory national standards. Production should be organized in strict accordance with standards and no production shall be undertaken without standards. Calculation and measurement inspection and testing system shall be established and perfected with active adoption of advanced calculation and measurement testing methods and strict control of calculation and measurement testing equipment. Enterprises the conditions of which are ripe should， with reference to advanced international standards， work out enterprise standards for internal control （including appearance and shape） which are competitive and higher than the existing national and trade standards.

　　（28） Enterprises should strive hard for technical advancement. They should follow closely advanced international technology， actively adopt new technologies， new techniques and new materials， and accelerate the development of new products and commercialization of scientific research results. Technical advancement and technical transformation shall be integrated with improvement in the quality of products and introduction of advanced production technologies shall be matched with the introduction of advanced inspection and testing means. Timely increment in quality-related input shall be effected according to market demand and centering on the improvement in product quality so as to ensure improvement in the technical performance of products and their upgrade.

　　（29） Enterprises should actively adopt scientific quality control methods and establish comprehensive and scientific quality control system. In accordance with the national standards for Quality Control and Quality Assurance and other advanced control standards in international practice， and in the light of the actual conditions of the enterprises， comprehensive quality control should be continuously promoted and quality system established and perfected. Application of various scientific control means and methods shall be extended to enforce on-the-spot management of enterprises， and all kinds of rules and regulations shall be perfected. Quality control activities involving the masses should be actively conducted， initiatives of the masses should be respected and activities of putting forward rational proposals should be unfolded.

　　（30） Enterprises should establish and perfect incentive mechanisms for the encouragement of improvement in quality. On-job quality standards， quality responsibilities and corresponding evaluation methods shall be worked out and perfected and evaluation results shall constitute important basis for the transfer， promotion in position and grade， reward or punishment of workers and staff members. Internal distribution shall follow the system of coupling the distribution of individual income with quality with “quality veto” as the main mode.

　　（31） Rural and township enterprises shall， in the light of the existing outstanding problems， take down-to-earth measures in respect of enhancing the sense of quality， increasing quality-related input， stepping up training of workers and staff members and perfecting inspection and testing means， and organize production and conduct inspection in strict accordance with standards and ensure that no sub-standard products shall be shipped out.

　　（32） Enterprises committed to the production of coordinated and matching

raw materials， basic components and coordinated parts for defense industrial departments should， in strict accordance with the provisions of relevant national standards and product quality control， establish and perfect quality assurance system and practise strict responsibility system so as to ensure the quality and reliability of matching products.

　　（33） Enterprises should enhance the cultivation of spiritual civilization and strive to foster enterprise quality culture. Professional ethics and enterprising spirit should be important contents in the fostering of enterprise quality culture. Attention shall be paid to the building up of the image of the enterprise in quality reputation and the atmosphere under which production and distribution of quality products is glorious and production and distribution of imitated， fake and inferior products is shameful shall be built up.

　　8. Organization and Implementation

　　（34） People's governments of all localities and the competent departments under the State Council shall， in real earnest， strengthen the overall planning， organization and leadership of quality-related work， and earnestly do well the job of the implementation and putting into practice of this Programme and work out plans for concrete implementation in the light of the actual conditions of their respective regions and industries.

　　（35） The rule of joint session for quality invigoration shall be established. In the process of implementation of this Programme， the department of overall economic administration and the department of quality supervision and control under the State Council shall

┨网页设计特效库┠ http://www。z┗co⊙l。com/网页特效/