商务英语写作范文138

　　This is to acknowledge receipt of your letter of [date] in which you set forth your reasons for cancelling your purchase order #

　　I am very sorry about the misunderstanding that led to this cancellation and have taken the matter up with management in order to ensure that a problem of this nature does not occur again.

　　As one of our valued customers， your satisfaction is one of our primary concerns.  Please accept our apology

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